My game runs but the top half is all blacked out, and the bottom half doesn't work too well either

Citra Support
#1

Issue
So whenever I start Persona Q in the emulator, the top half is just completely black no matter how far I go into the settings. Also on the bottom half, the “Load Game” menu only shows me the background, not my saves. I don’t know how to explain it any better, but if you need more information I’ll try to explain better.

System Information

  • Operating System: Windows 8.1
  • CPU: Intel ® Core ™ i7-5500U CPU @ 2.40GHz 2.40 GHz
  • GPU: Intel ® HD Graphics 5500
  • Citra Nightly 1487
  • Game: Persona Q
  • Screenshot of Issue:
    Citra
    Citra1920×1040 53.9 KB

Diagnostic Log
citra_log.txt (14.1 KB)

#2

System Information for Support

Client Version                                Nightly 1487 HEAD-397bd1b
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 5500
OpenGL Version                                3.3.0
GPU Driver Version                            10.18.10.3960
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 [x]

Here’s some issues I found with your log that might help.

#3

GPU Driver Version: Build 10.18.10.3960

These drivers are outdated, you need to update.

Download win64_15.40.45.5126.zip from https://downloadcenter.intel.com/download/29474/Intel-Graphics-Driver-for-Windows-15-40-?product=85214
direct link: https://downloadmirror.intel.com/29474/a08/win64_15.40.45.5126.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

#4

Thank you very much for the help. I was so confused why I couldn’t work the emulator yesterday.

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