My mac says fatal error when oppening game

Hi thank you for clicking on this, Whenever I try to launch a game, it says fatal error, here is a screenshot, btw I’m on mac.

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

citra_log.txt (10.3 KB)

here is the log, I am also playing Pokemon ultra sun

Your rom is most likely corrupted. Try redump using the guides below and have at least 4GB free space on your Nintendo 3DS’s SD Card:

ok thanks I will try later

welp, It did not work

Upload a new log please.

ok do you know what it could be

It could still be a corrupted rom. Maybe create an album to show me what steps you took when you redumped the game on your Nintendo 3DS. Maybe I can spot an error in your process. The game works on your 3DS, right? (I probably should have asked that first).

welp, pokemon x works but still not ultra sun

Sorry, but what you did was piracy so we won’t be able to help you. Feel free to ask again when you own the games either on cartridge (physical copy) or digitally (installed on your Nintendo 3DS via Nintendo eShop, or if it was pre-installed like on some special editions).