My pokemon ultra moon keep crashing when loading

My pokemon ultra moon keep crashing when loading the game,i have try to uninstall and install it several times but it still the same thing happen again…can u help me?

System Information

  • Operating System: windows 10
  • CPU: Intel®Core™ i3-5005U
  • GPU: nvidia geforce(im not sure about this)
  • Citra Version (found in title bar): citra canary 1636
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
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System Information for Support

Client Version                                Canary 1636 HEAD-d29b4f1
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

Try turn off Disk Shader Cache in the graphics options in Citra. It has issues for some users with some games at the moment.

Oh… Will try… Thank you

It working but the gamespeed a bit low… At least it working thank you a lot

The coretiming 2.0 change caused a regression unfortunately so try Nightly 1422: