My pokemon ultra sun crashes when i get to the middle of the proffesor's intro i dont get to do no gameplay after a while u can hear sound but u can only see his face

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  • Game: pokemon ultra sun
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If it stops when rockruff starts moving down try turning off- “Enable Hardware Shader”

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I also had the same problem, but when I disabled enabled Hardware Shader worked, but the game was very slow

Try turning off “Enable V-Sync”

I’ve been having the same issue on both on Pokemon Ultra Moon and Pokemon Sun, Disabling Hardware Shader seems to get you through the intro though, I’ll add if there is any more issues.