Enter a description of your issue here, in full detail.
the loading screen comes and freezes my laptop and i have to restart the laptop. i was nearly done with the game and it was working fine but stopped one day suddenly
- Operating System:
- Citra Version (found in title bar):
- Screenshot of Issue (include the full Citra window including titlebar):
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (11.1 KB)
In order to save a copy of the log, follow this guide:
System Information for Support
Client Version Canary 1763 HEAD-777c13f
Operating System Windows 10 (10.0)
CPU Intel(R) Core(TM) i3-6006U CPU @ 2.00GHz
Graphics API OpenGL 3.3.0
Graphics Renderer Intel(R) HD Graphics 520
GPU Driver Version 126.96.36.19973
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [ ]
Shader JIT [x]
System Region -1
Shader Disk Cache [x]
Here’s some issues I found with your log that might help.
- Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
- You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.
GPU Driver Version: Build 188.8.131.5273
This driver is outdated, you need to update.
win64_184.108.40.20673.zip from https://downloadcenter.intel.com/download/28289/Intel-Graphics-Driver-for-Windows-10
direct link: https://downloadmirror.intel.com/28289/a08/win64_220.127.116.1173.zip
then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/
After you have installed that download and install
igfx_win10_100.8280.exe from: https://downloadcenter.intel.com/download/29616/Intel-Graphics-Windows-10-DCH-Drivers?product=91157
direct link: https://downloadmirror.intel.com/29616/a08/igfx_win10_100.8280.exe
Also do this:
- Open Citra then go to
File->Open Citra Folder
shaders folder then delete the
opengl folder if it is there.
Emulation->Configure... then click on
Graphics on the left
- Click on the
Advanced tab and turn on
Disk Shader Cache currently has a bug when
Accurate Multiplication is turned off causing it to load all shaders slowly from zero every time you start the game and makes the precompiled cache extrememly large + the RAM usage skyrockets until you crash.