My problem description1

Citra Support
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Issue:
Enter a description of your issue here, in full detail.
citra_log.txt.old.txt (8.9 KB)

System Information

  • Operating System:
  • CPU:
  • GPU:
  • Citra Version (found in title bar):
  • Game:
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

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System Information for Support

Client Version                               Canary 2127   HEAD-c329953
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz | AVX2 | FMA
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            Intel(R) UHD Graphics 620
GPU Driver Version                           27.20.100.8854
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
  • System configuration block 0xA0002, 0xA0002 appears to be corrupted. Please attempt the steps outlined in our FAQ https://citra-emu.org/wiki/faq/
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Please follow the instructions above ^