My screen doesn't work when I play Pokémon Moon

I downloaded Pokémon Moon for Citra but when I play it on Citra I can only hear the sound of the game… the screen doesn’t work. It becomes a little bit white and I can’t see anything.

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

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