Enter a description of your issue here, in full detail.
As I talk to professor Kukui, my game freezes
- Operating System:
- Citra Version (found in title bar):
- Game: Pokemon Ultra Moon
- Screenshot of Issue (include the full Citra window including titlebar):
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (37.9 KB)
In order to save a copy of the log, follow this guide:
System Information for Support
Client Version Canary 1595 HEAD-5893f5a
OpenGL Vendor Intel
OpenGL Renderer Intel(R) UHD Graphics 620
OpenGL Version 3.3.0
GPU Driver Version 22.214.171.12473
Enable Hardware Renderer [x]
Enable Hardware Shader [x]
Hardware Shader, Accurate Multiplication [x]
Hardware Shader, Geometry Shaders null
Enable Shader JIT [x]
Enable Vsync null
System Region -1
I did not find anything wrong in your log file. Please wait for a moderator to assist.
You ought to fill in the template for system information, you can find some information in the log like OS: Windows 10, CPU: i5-8250U, Citra version: Canary 1595, etc.
These drivers are outdated, you need to update.
win64_126.96.36.19973.zip from https://downloadcenter.intel.com/download/28289/Intel-Graphics-Driver-for-Windows-10
direct link: https://downloadmirror.intel.com/28289/a08/win64_188.8.131.5273.zip
then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/
After you have installed that you can if you want update further: https://downloadcenter.intel.com/download/29426/Intel-Graphics-Windows-10-DCH-Drivers?product=124967 (download the
.exe this time).
Make sure Windows 10 is updated first before you install it.