Need for Speed: The Run (Fatal Error)

Issue:
Enter a description of your issue here, in full detail.

System Information

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (33.8 KB)
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Nightly 1436 HEAD-7afcc0d
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i3-8130U CPU @ 2.20GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) UHD Graphics 620
GPU Driver Version                            24.20.100.6170
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • System configuration block 0xA0002 appears to be corrupted. Please attempt the steps outlined in our FAQ https://citra-emu.org/wiki/faq/
  • System configuration block 0xA0002 appears to be corrupted. Please attempt the steps outlined in our FAQ https://citra-emu.org/wiki/faq/
  • System configuration block 0xA0002 appears to be corrupted. Please attempt the steps outlined in our FAQ https://citra-emu.org/wiki/faq/
  • System configuration block 0xA0001 appears to be corrupted. Please attempt the steps outlined in our FAQ https://citra-emu.org/wiki/faq/
  • System configuration block 0xA0002 appears to be corrupted. Please attempt the steps outlined in our FAQ https://citra-emu.org/wiki/faq/
  • System configuration block 0x70001 appears to be corrupted. Please attempt the steps outlined in our FAQ https://citra-emu.org/wiki/faq/
  • System configuration block 0xB0000 appears to be corrupted. Please attempt the steps outlined in our FAQ https://citra-emu.org/wiki/faq/

Update your GPU Drive.

It says “No supported driver or software updates are available for your system”…

https://downloadmirror.intel.com/29988/a08/igfx_win10_100.8935.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Afaik they changed the names of the .inf files on DCH versions so that guide can’t be used for that.

@AE_Music

GPU Driver Version: 24.20.100.6170

This driver is outdated, you need to update.

Download win64_25.20.100.6373.zip from https://downloadcenter.intel.com/download/28289/Intel-Graphics-Driver-for-Windows-10
direct link: https://downloadmirror.intel.com/28289/a08/win64_25.20.100.6373.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

After you have installed 6373, download and install igfx_win10_100.8935.exe from: https://downloadcenter.intel.com/download/29988/Intel-Graphics-Windows-10-DCH-Drivers?product=137977
direct link: https://downloadmirror.intel.com/29988/a08/igfx_win10_100.8935.exe

To fix the actual problem, see the FAQ regarding config block (just search on the page with CTRL+F).