Need help with redeeming

#1

I can’t redeem codes/passwords through mystery gifts.

HELP!!!

#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3


however:

#4

I want the special groudon for ultra moon

#5

The second link bio3c posted shows a workaround to this.