Need Help with Ultra Sun Fatal Error

Issue:
Enter a description of your issue here, in full detail.
Hi. I’m having troubles playing Ultra Sun on Citra it keeps giving me an fatal error when I boot up the game.

System Information

  • Operating System: Acer Nitro 5
  • CPU: Intel® Core™ I7-8750H CPU. @ 2.20GHz 2.21 Ghz
  • GPU: Nivdia 10 GTX 1050
  • Citra Version (found in title bar):
  • Game: Pokemon Ultra Sun
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (20.7 KB)
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Canary 1798 HEAD-fb15c4b
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce GTX 1050/PCIe/SSE2
GPU Driver Version                            388.73
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from NVIDIA’s website. https://www.nvidia.com/Download/index.aspx
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • The ROM you are attempting to run is corrupted. Look here for instructions on how to properly dump ROMs from your 3DS. https://citra-emu.org/wiki/dumping-installed-titles/

Downloading the latest drivers and dumping the game again must do the work…