Need help with Video TDR Failure

Citra Support
1

Issue:
At first, Citra is doing fine, haven’t encountered any problems until after 2 days, it crashed my whole pc restarts by itself, saying VIDEO TDR FAILURE. Thank you in advance.

System Information

  • Operating System: Windows 10
  • CPU: AMD RYZEN 5 PRO 2400GE
  • GPU: AMD RADEON VEGA 11
  • Citra Version (found in title bar): CANARY 2043
  • Game: POKEMON X
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

2

In order for us to provide better support, we need to see the log generated by citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File

3

Would the log file still be saved even my PC crashes and restarts by it self?

1 Like
4

yes the log will be saved

5

That is Window’s way of saying your GPU driver shat itself. Try (re-)installing the latest driver for your device: https://www.amd.com/en/support/apu/amd-ryzen-pro-processors/amd-ryzen-5-pro-desktop-processors-radeon-vega-graphics/amd-0

6

Thank you! Really appreciate it!