New Citra User: unable to start

Issue:
Whenever I open citra_qt, I get this: picture below

System Information

  • Operating System: MacOS
  • CPU: 2.7 GHz Intel Core i5
  • GPU: Intel Iris Graphics 6100 1536 MB
  • Citra Version (found in title bar): I can’t open it, so I’m not sure
  • Game: I would like to install Pokemon USUM
  • Screenshot of Issue (include the full Citra window including titlebar): https://gyazo.com/601d68d2b2eaae5b7c68819dbb916d83

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

I can’t open citra at all, so that is impossible

What is your Mac OS version? e.g: macOS Sierra 10.12.6.

just what you said, sierra 10.12.6

Some other users have reported similar issues. some reported that using nightly 977 or bellow works, try that:

how would I find an older version?

Open the link i provided above, scroll down the page, you may need to click on ‘Next’ at the end of the page to find a specific build number. download either ‘citra-osx-20XXXXXX-XXXXXXX.7z’, or ‘citra-osx-20XXXXXX-XXXXXXX.tar.gz’, extract and test it.