New Error/ I don't understand!?!?

Citra Support
#1

Issue:
Enter a description of your issue here, in full detail.
All it says is an error occurred

System Information

  • Operating System: 64 Bit
  • CPU: Intel® Core™ i7-7700 CPU
  • GPU: GeForce GTX 1060 3GB/PCIe/SSE2
  • Citra Version (found in title bar): Nightly 1310 HEAD-643a396
  • Game: Poekmon Ultra Sun
  • Screenshot of Issue (include the full Citra window including titlebar):
    image
    image.png1360×768 65.9 KB

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (53.5 KB)
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

System Information for Support

Client Version                                Nightly 1310 HEAD-643a396
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GTX 1060 3GB/PCIe/SSE2
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#3

Your rom is likely corrupt, or more likely rebuilt incorrectly when someone was trying to remove the outlines that are built into the game. Redump your game with godmode9 and a clean dump and ensure that that runs.

#4

Found the error
[ 7.818665] Core core/core.cpp:Load:132: Failed to load ROM (Error 1)!
This means the file is most probably corrupted & might not be properly decrypted .

#5

Redump your game with godmode9 and a clean dump and ensure that that runs.

#6
  1. Launch GodMode9 by holding (Start) during boot
  2. Navigate to [C:] GAMECART
  3. Follow the steps applicable to your game cartridge:
  • 3DS Game Cartridge: Press (A) on [TitleID].trim.3ds to select it, then select “NCSD image options…”, then select “Build CIA from file”
  • NDS Game Cartridge: Press (A) on [TitleID].trim.nds to select it, then select “Copy to 0:/gm9/out”
  1. Your installable .cia or non-installable .nds formatted file will be outputted to the /gm9/out/ folder on your SD card
#7

K thx so much this helped alot