New Super Mario Bros. 2 crashes on boot

Issue:
the program fail to run the game due to the error “uploading the log file”

  • Game: New Super Mario Bros 2 3DS
  • Screenshot of Issue (include the full Citra window including titlebar):

Log:

./citra-qt : [ 0.000000] Frontend citra_qt/main.cpp:CheckForUpdates:401: Unable to start check for updates
At line:1 char:1

  • ./citra-qt 2>log.txt
  •   + CategoryInfo          : NotSpecified: ([   0.000000] F...eck for updates:String) [], RemoteException
      + FullyQualifiedErrorId : NativeCommandError
    
    

[ 17.943517] Frontend citra_qt/main.cpp:BootGame:539: Citra starting…
[ 18.002818] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:488: GL_VERSION: 3.3.0 - Build
10.18.10.4358
[ 18.003483] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:489: GL_VENDOR: Intel
[ 18.003498] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:490: GL_RENDERER: Intel® HD
Graphics
[ 18.015749] Loader core/loader/ncch.cpp:Load:159: Program ID: 000400000007AE00
[ 18.016215] Service.FS core/file_sys/ncch_container.cpp:OpenFile:109: Failed to open
C:\Users\TOSHIBA\AppData\Roaming/Citra/sdmc/Nintendo
3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/0004000e/0007ae00/content/00000000.app
[ 18.045319] Loader core/hle/kernel/process.cpp:ParseKernelCaps:108: ExHeader kernel version: 2.32
[ 18.047023] Service.CFG core/hle/service/cfg/cfg.cpp:SetPreferredRegionCode:613: Preferred region code set to
0
[ 18.047067] Service.CFG core/hle/service/cfg/cfg.cpp:SetPreferredRegionCode:621: System language 1 does
not fit the region. Adjusted to 0
[ 19.837342] Service.SRV core/hle/service/sm/srv.cpp:RegisterClient:48: (STUBBED) called
[ 19.838143] Service.SRV core/hle/service/sm/srv.cpp:EnableNotification:70: (STUBBED) called
[ 19.844740] Service.APT core/hle/service/apt/apt.cpp:GetLockHandle:431: (STUBBED) called handle=0x0004000A
applet_attributes=0x00000000
[ 19.860739] Service.NDM core/hle/service/ndm/ndm.cpp:OverrideDefaultDaemons:204: (STUBBED)
default_daemon_bit_mask=0x0000000F
[ 19.861125] Service.NDM core/hle/service/ndm/ndm.cpp:SuspendDaemons:89: (STUBBED)
daemon_bit_mask=0x00000009
[ 19.896472] Service.FS core/hle/service/fs/fs_user.cpp:InitializeWithSdkVersion:807: (STUBBED) called,
version: 0x040100C8
[ 19.984073] Service.FS core/hle/service/fs/fs_user.cpp:OpenArchive:465: failed to get a handle for archive
archive_id=0x00000004 archive_path=[Empty]
[ 20.069376] Service.BOSS core/hle/service/boss/boss.cpp:InitializeSession:40: (STUBBED)
unk_param=0x0000000000000000, translation=0x00000020, unk_param4=0x00000000
[ 20.071622] Service core/hle/service/service.cpp:HandleSyncRequest:96: unknown / unimplemented function
’Initialize’: port=nim:aoc
[ 20.198563] Service.APT core/hle/service/apt/apt.cpp:NotifyToWait:408: (STUBBED) app_id=768
[ 20.206547] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:733: (STUBBED) called
command=0x00000007, input_size=0x00000004, output_size=0x00000001, input_addr=0x0FFFFDA8, output_addr=0x0FFFFD74
[ 20.207584] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:733: (STUBBED) called
command=0x00000004, input_size=0x00000001, output_size=0x00000001, input_addr=0x0FFFFD70, output_addr=0x0FFFFD74
[ 20.269109] Service.GSP core/hle/service/gsp_gpu.cpp:AcquireRight:702: called
[ 20.271027] Service.GSP core/hle/service/gsp_gpu.cpp:RegisterInterruptRelayQueue:397: called,
flags=0x00000001
[ 20.691614] Service.FS core/file_sys/archive_extsavedata.cpp:OpenFile:106: C:\Users\TOSHIBA\AppData\Roaming/C
itra/nand/data/00000000000000000000000000000000/extdata/00000000/F000000B/user/ublg.lst not found
[ 20.691650] Service.FS core/hle/service/fs/fs_user.cpp:OpenFile:94: failed to get a handle for file [Wchar:
/ublg.lst]
[ 20.695420] Service.FS core/file_sys/archive_ncch.cpp:OpenFile:121: Failed to get a handle for shared data
archive: Mii Data.
[ 20.695455] Service.FS core/hle/service/fs/fs_user.cpp:OpenFileDirectly:161: failed to get a handle for file
[Binary: 0000000000000000000000000000000000000000] mode=1 attributes=0
[ 20.699376] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:172: Fatal error
[ 20.699412] Service.ERR core/hle/service/err_f.cpp:ThrowFata
lError:175: Fatal error type: Generic
[ 20.699460] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:145: PID: 0x0000000A
[ 20.699474] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:147: REV: 0x00000000_0x0000B9E8
[ 20.699485] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:149: TID: 0x00000000_0x00000000
[ 20.699496] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:151: AID: 0x00000000_0x00000000
[ 20.699507] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:152: ADR: 0x0012C014
[ 20.699517] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:154: RSL: 0xC8804478
[ 20.699527] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:155: Level: 25
[ 20.699537] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:156: Summary: 4
[ 20.699546] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:157: Module: 17
[ 20.699557] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:158: Desc: 120
[ 20.699704] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:186: Datetime: 2017/12/24 17:16:38
[ 29.410887] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:DebugHandler:472: API ERROR 1281:
GL error GL_INVALID_VALUE

You’re missing system archives. You need to dump them from your 3DS.

hi, about the trouble of smash bros, i have the same issue, is it absolutly necessary to have a 3DS? or i can solve it in other way? does this happens to all the games or just this one?

Yes, it’s necessary to have the 3DS bought in order to use Citra properly.