No sound available on the game I have loaded

Issue: No sound
I have just loaded this Rom and there is no sound I attempted to change the output engine and Audio device selected and the issue persists.

System Information

  • Operating System: Windows 10
  • CPU: AMD Phenom II X6 1055T Professor 2.81GHz
  • GPU: Nvidis GeForce GTX 560 Ti
  • Citra Version (found in title bar): Citra Nighly 1311
  • Game: Pokemon Súper Mystery Dungeon
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

citra_log.txt (1.6 MB)

System Information for Support

Client Version                                Nightly 1311 HEAD-a9df1c2
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GTX 560 Ti/PCIe/SSE2
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

I do not know how to enable this

I found a way to enable it though the sound still does not work how do I reach a real person

Not gonna lie somehow the game sounds are working but there are no background musics

Try changing the “Sound output mode” to ‘Stereo’ or ‘Surround’.