None of my games are working

Issue:
Similarly to my post in April, I’m having an issue seeing the game. I believe it’s an outdated driver again, but I don’t know where to install it.

System Information

  • Operating System: Windows 8.1
  • CPU: Intel ® Core ™ i7-5500U CPU @ 2.40GHz 2.40 GHz
  • GPU: Intel ® HD Graphics 5500
  • Citra Nightly1598
  • Game: Pokemon Y
  • Screenshot of Issue:

Diagnostic Log
citra_log.txt (41.6 KB)

System Information for Support

Client Version                                Nightly 1598 HEAD-b4ec50b
Operating System                              Windows 8.1 (6.3)
CPU                                           Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 5500
GPU Driver Version                            10.18.10.3960

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers
  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.

GPU Driver Version: Build 10.18.10.3960

This driver is outdated, you need to update.

Download win64_15.40.45.5126.zip from https://downloadcenter.intel.com/download/29474/Intel-Graphics-Driver-for-Windows-15-40-?product=85214
direct link: https://downloadmirror.intel.com/29474/a08/win64_15.40.45.5126.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Since you have an old GPU you might need to turn off Disk Shader Cache and Accurate Multiplication(it is in the Advanced tab).