Omega Ruby Black Screen

Citra Support
1

Issue:
When I run the game it just shows me a black screen. I tried to use another game, but it also didn’t change.

System Information

  • Operating System: Microsoft Windows Version 1809 (Build 17763.379)
  • CPU: 2.30GHz 2.29GHz
  • GPU: Intel® HD Graphics 5500
  • Citra Version (found in title bar): Canary 1258
  • Game: Pokemon Omega Ruby
  • Screenshot of Issue (include the full Citra window including titlebar):
    image
    image.png1919×1019 12.9 KB

Diagnostic Log
citra_log.txt (21.3 KB)

2

System Information for Support

Client Version                                Canary 1258 HEAD-86891e1
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

3

Reupload the log, start the game before closing Citra to generate a proper one.

4

System Information for Support

Client Version                                Canary 1261 HEAD-2035cec
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 5500
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

5

I did it now. I hope it’s a proper one.

6

Yeah it’s fine now. I can see your drivers are outdated. What is the name of your CPU? Would need the whole model name.

7

Intel® Core™ i5-5300U CPU @ 2.30GHz (4 CPUs); ~2.3GHz

8

Get the latest here: https://downloadcenter.intel.com/download/28662/Intel-Graphics-Driver-for-Windows-15-40-?product=85213

Since you are on a laptop you will most likely need to download the .zip version then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

9

I did it, but I still have the Blackscreen. But thank you anyway!

10

Can you upload a new log?