- Operating System: Windows 10 Pro
- CPU: i5-6200
- Citra Version (found in title bar): Canary 1597
- Game: Omega Ruby
- Screenshot of Issue (include the full Citra window including titlebar):
Upload your log file as an attachment by dragging & dropping.
In order to save a copy of the log, follow this guide: u.org/t/how-to-upload-the-log-file/296
In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.
System Information for Support
Client Version Canary 1597 HEAD-16eb879
OpenGL Vendor Intel
OpenGL Renderer Intel(R) HD Graphics 520
OpenGL Version 3.3.0
GPU Driver Version 184.108.40.20654
Enable Hardware Renderer [ ]
Enable Hardware Shader [x]
Hardware Shader, Accurate Multiplication [ ]
Hardware Shader, Geometry Shaders null
Enable Shader JIT [ ]
Enable Vsync null
System Region -1
Here’s some issues I found with your log that might help.
- Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
Hardware Renderer is required to be enabled for good speed, don’t turn it off
These drivers are outdated, you need to update.
win64_220.127.116.1173.zip from https://downloadcenter.intel.com/download/28289/Intel-Graphics-Driver-for-Windows-10
direct link: https://downloadmirror.intel.com/28289/a08/win64_18.104.22.16873.zip
then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/
After you have installed that you can if you want update further: https://downloadcenter.intel.com/download/29426/Intel-Graphics-Windows-10-DCH-Drivers?product=88193 (download the
.exe this time).
Make sure Windows 10 is updated first before you install it.
Your log still show
Build 22.214.171.12454 as the driver version, double check that you followed the steps above correctly. The howtogeek link goes step by step how to install with screenshots as visual aid.