Enter a description of your issue here, in full detail.
As soon as I open the citra application and start Pokémon ultra sun, the screen goes black, a fatal error message appears and the application closes automatically. I’ve tried several things to solve it but I can’t find a solution.
- Operating System: Android Version 11 Oxygen OS 18.104.22.168.KB05BA
- CPU: Snapdragon 865
- GPU: 8 GB de RAM + 128 GB de ROM
- Citra Version (found in title bar): a6860a965
- Game: Pokemon UltraSun
- Screenshot of Issue (include the full Citra window including titlebar):
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (10.9 KB)
citra_log.txt.old.txt (10.1 KB)
In order to save a copy of the log, follow this guide:
In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.
Upload a log file please. You can find the log file at
How do I do that on android?
Open a file manager on your phone and in the root of your phone’s internal storage there should be a folder called
citra-emu, inside it will be another folder called
log. Inside that folder lie the log file(s).
Example from my LG G8s ThinQ phone:
Ok, thank you. I already uploaded them in the first message
Check the FAQ regarding
config block: https://citra-emu.org/wiki/faq/
Basically, you need to delete this file then restart Citra:
It is now fixed, thank you very much for your help
I have another problem. When I save games in the emulator it crashes automatically. At first it saves fine but after the fourth time it crashes every time I save a game