Only displaying one screen at a time

Issue:
Upon using citra to boot up pokemon omega ruby, i am only seeing the bottom screen, when i hit single screen then i see the top but only the top. i cannot get it to display both screens at once.

System Information

  • Operating System: HP Pavillion 15 Notebook PC
  • CPU: Intel® Core™ i7-5500u CPU @ 2.40GHz 2.40GHz
  • GPU: Intel® HD Graphics 5500
  • Citra Version (found in title bar): [Canary Build - 4df6a3f]
  • Game: Pokemon Omega Ruby
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (18.2 KB)
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Canary 1887 HEAD-4df6a3f
Operating System                              Windows 8.1 (6.3)
CPU                                           Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 5500
GPU Driver Version                            10.18.10.3960
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

To update your drivers: Download win64_15.40.47.5166.zip (direct link) from https://downloadcenter.intel.com/download/29971/Intel-Graphics-Driver-for-Windows-15-40-?product=85214

Then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Let us know if the problem persists after updating the drivers.