Only showing black screen with audio

Issue:
Enter a description of your issue here, in full detail.

System Information

  • Operating System:
  • CPU:
  • GPU:
  • Citra Version (found in title bar):
  • Game:
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (979.7 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Canary 1970 HEAD-7ee5bf9
Operating System                              macOS 11.3
CPU                                           Intel(R) Core(TM) i5-8210Y CPU @ 1.60GHz | AVX2 | FMA
Graphics API                                  OpenGL 4.1
Graphics Renderer                             Intel(R) UHD Graphics 617
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

When you hear the audio beginning, try resizing the Citra window.

thank you, I’ve been playing Pokemon y but it’s really laggy at the parts where animation is, is there any way to stop that?

Please upload another log file. Also make sure you’re following these steps when doing so:

  1. Open Citra, then go to File>Open Citra Folder (Citra>Open Citra Folder if on MacOS) and open up the log folder. Now keep that open in the background.
  2. Launch your game and encounter the problem; crash/slowdown/glitch and close citra if it doesn’t do so by itself. Do not restart citra as that will wipe the log of important information!
  3. Now upload the log file in this chat.

System Information for Support

Client Version                               Nightly 1765   HEAD-46c6e5c
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i7-4578U CPU @ 3.00GHz | AVX2 | FMA
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            Intel(R) Iris(TM) Graphics 5100
GPU Driver Version                           20.19.15.4531
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics

System Information for Support

Client Version                               Nightly 1765   HEAD-46c6e5c
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i7-4578U CPU @ 3.00GHz | AVX2 | FMA
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            Intel(R) Iris(TM) Graphics 5100
GPU Driver Version                           20.19.15.5171
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics

System Information for Support

Client Version                               Nightly 1765   HEAD-46c6e5c
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i7-4578U CPU @ 3.00GHz | AVX2 | FMA
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            Intel(R) Iris(TM) Graphics 5100
GPU Driver Version                           20.19.15.4531
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics

System Information for Support

Client Version                               Nightly 1765   HEAD-46c6e5c
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i7-4578U CPU @ 3.00GHz | AVX2 | FMA
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            Intel(R) Iris(TM) Graphics 5100
GPU Driver Version                           20.19.15.5171
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics