As far as I know, my laptop’s specs should be fully within the parameters to run Citra. However, loading any game results in the following error: “Your GPU may not support OpenGL 3.3, or you do not have the latest graphics driver.” My GPU drivers are up to date and OpenGL Extensions viewer reports that I have OpenGL 4.1, so I’m not sure why I can’t run anything.
- Operating System: Windows 10 Home Version 10.0.19042 Build 19042
- CPU: Intel Core i7-10750H
- GPU: NVIDIA GeForce RTX 2060
- Citra Version (found in title bar): Citra Nightly 1695
- Game: Story of Seasons
- Screenshot of Issue (include the full Citra window including titlebar):
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I also sometime get this error.I restart the pc and then it works
Please double check that your monitor is plugged into your graphics card and not your motherboard.
I’ve tried restarting, but unfortunately that doesn’t seem to fix the issue.
I have a laptop, so I’m not sure what you mean by this. I have tried to set the NVIDIA as the default graphics card for Citra but that didn’t seem to help either.
@ank - Do you have the latest GPU Driver 461.92.
If you have then, I think that Citra it use Intel® UHD Graphics and not NVIDIA GeForce RTX 2060.
Intel laptop/prebuilt users with old driver versions will have to follow this video tutorial: https://www.youtube.com/watch?v=BZG50Nm5sOM&t=72s
I was finally able to resolve this, thank you everyone for your suggestions. For whatever reason, I wasn’t able to force the laptop to run Citra using the NVIDIA graphics card (it kept defaulting to the integrated one). I had already tried through NVIDIA’s software and through Windows, but neither had worked for me until I did the steps below.
I’ll document my process here in case anyone has the same issue, although you may not need all of the steps to get it to work:
Note- My laptop is an MSI GE75 Raider 10SE-008.
I uninstalled all NVIDIA software and drivers from my PC (even though I had all of the latest ones).
To uninstall software, go to Control Panel > Uninstall a program > Select everything that begins with NVIDIA and uninstall it (you may be prompted to restart your computer several times)
To uninstall drivers, go to Device Manager > Display Adapters > Right Click over NVIDIA card > Uninstall
I then went to my laptop manufacturer’s website (MSI USA) to see if any drivers have been updated since I last installed them. Only the ‘Intel Chipset Driver’ was updated, so I installed that. Then I installed the ‘NVIDIA Graphics Driver’ from the same place (as of current writing, it was version 442.23). During the graphics driver installation, I was prompted for either ‘Express Installation’ or ‘Custom Installation’. I selected ‘Custom Installation’ and made sure to check the ‘Perform a clean installation’ box.
After doing all of this and restarting my computer, I opened up the NVIDIA control panel and went to Manage 3D Settings > Program Settings > Add, then added citra-qt.exe and citra.exe, making sure to select the ‘High-performance NVIDIA processor’ in the ‘2. Select the preferred graphics processor for this program:’ option. I didn’t change any settings for ‘3.’.
Now in the NVIDIA Control Panel I went to Desktop > Display GPU Activity Icon in the Notification Area and made sure that was checked. I then opened this from the Windows tray. Here is what the icon and the Activity panel should look like:
If everything is reset correctly, Citra should show up here if it is using the NVIDIA GPU, if it doesn’t then you may have to reinstall or update a different driver/program. It did not show up for me in here originally, until I followed the above steps, even though I had all of the same settings enabled.
Note: After following the steps, I was able to update to NVIDIA’s latest driver (465.89) via their website (Download Drivers | NVIDIA) and everything is still working for me!
Here is a screenshot of the game working for me!
You should try Yuzu next with STORY OF SEASONS: Friends of Mineral Town and Animal Crossing.