ORAS black screen on every game

Issue:
when i start citra eveything goes weel until loading up a game then it turns black and crashes after a few seconds

System Information

  • Operating System: Windows 8
  • CPU: intel core i5 1.80 GHz
  • GPU:
  • Citra Version (found in title bar): 1311
  • Game: pokemon omega ruby
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Logcitra_log.txt (5.1 KB)
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https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Nightly 1311 HEAD-a9df1c2
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • LLE Audio is designed for debugging purposes. Using this option will slow down your game. Try changing to HLE audio.

Make sure your on-board graphics drivers are up to date. Try this link here.

Start the game and black screen everytime

citra_log.txt (4.0 KB)

I did not find anything wrong in your log file. Please wait for a moderator to assist.

help please

citra_log.txt (23.0 KB)

System Information for Support

Client Version                                Canary 1769 HEAD-f40be3a
Operating System                              Windows 10 (10.0)
CPU                                                 Intel(R) Celeron(R) CPU  N2808  @ 1.58GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics
GPU Driver Version                            10.18.10.4358
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

GPU Driver Version: Build 10.18.10.4358

This driver is outdated, you need to update.

Download win64_15.33.50.5129.zip from https://downloadcenter.intel.com/download/29473/Intel-Graphics-Driver-for-Windows-15-33-?product=85552
direct link: https://downloadmirror.intel.com/29473/a08/win64_15.33.50.5129.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Also do this:

  1. Open Citra then go to File->Open Citra Folder
  2. Open shaders folder then delete the opengl folder if it’s there
  3. Emulation->Configure... then click on Graphics on the left
  4. Click on the Advanced tab and turn on Accurate Multiplication

The Disk Shader Cache currently has a bug when Accurate Multiplication is turned off causing it to slowly load all shaders from zero every time you start the game and makes the precompiled cache extrememly large + the RAM usage skyrockets until you crash.

Since you have an old GPU which can randomly crash due to a driver bug you might need to use Nightly 1392 until you upgrade your computer as it is the last build before the Split Presentation Thread change: https://github.com/citra-emu/citra-nightly/releases/tag/nightly-1392