Pc screen goes black and citra crashes

I’m having some troubles with my pokemon y randomizer file: practically every time I try to select any file of my randomizer citra starts running, then after a few seconds my pc screen goes black and at the end citra crashes. I can’t figure out how to solve the problem, does anyone have an idea?

System Information

  • Operating System: Windows 7 Professional
  • CPU: Intel(R) Core™ i3-4005U CPU @ 1.70GHz, 1701 Mhz
  • GPU: OpenGlw
  • Citra Version (found in title bar): Citra Canary 2155 (also tried with nightly with no success )
  • Game: Pokemon Y Randomizer
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (15.9 KB)

In order to save a copy of the log, follow this guide:

No game was booted in your log. If you are experiencing a crash then do not open citra again until after you posted the log as it gets purged when you reopen citra.
For more information, see How to Upload the Log File

System Information for Support

Client Version                               Canary 2155   HEAD-469f278
Operating System                             Windows 7 SP 1 (6.1)
CPU                                          Intel(R) Core(TM) i3-4005U CPU @ 1.70GHz | AVX2 | FMA
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            Intel(R) HD Graphics 4400
GPU Driver Version                 
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [ ]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics

Try updating your drivers, they’re currently outdated. To update, download win64_15.40.5171.zip from Intel® Graphics Driver for Windows* [15.40]
Mirror download: https://downloadmirror.intel.com/30196/a08/win64_15.40.5171.zip
Then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

i have the same problem

and same specs with win 7