Please Help! Citra-qt.exe has stopped working

Enter a description of your issue here, in full detail.

System Information

  • Operating System:
  • CPU:
  • GPU:
  • Citra Version (found in title bar):
  • Game:
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
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In order to save a copy of the log, follow this guide: (20.7 KB)

System Information for Support

Client Version                                Nightly 1598 HEAD-b4ec50b
Operating System                              Windows 7 SP 1 (6.1)
CPU                                           AMD Athlon(tm) II P340 Dual-Core Processor
Graphics API                                  OpenGL 3.3.1
Graphics Renderer                             AMD M880G with ATI Mobility Radeon HD 4250       

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.

Sorry, your hardware is way too old for Citra :frowning:

Can it be updated or do I have to use a different device.

You will need to buy a new computer. Maybe a cheap Ryzen 3 3100 system (that CPU is like an i7-7700), pair with an Nvidia graphics card and you are set.