Please help me! Error with Pokemon Y

When I enter the game, the screen shows this:

System Information

  • Operating System: Windows 10
  • CPU: Intel Core i7-3537U CPU @ 2.00 GHz , ~2.5GHz
  • GPU: Intel HD Graphics 4000
  • Citra Version (found in title bar): 1241
  • Game: pokemon y
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (35.7 KB)

In order to save a copy of the log, follow this guide:

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

System Information for Support

Client Version                                Nightly 1241 HEAD-d5bcb45
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 4000
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • CPU JIT should be enabled for the best performance. Please enable this option.

I Enabled Accurate Multiplication and CPU JIT, There are still that problem. What i can do next?

Those GPU drivers are extremely out of date.
You need to install the latest Intel driver from Intel’s website directly.

1 Like

Get the latest here:

Since you are on a laptop you will most likely need to download the .zip version then follow this guide to install it: