Please Help This

citra_log.txt (18.7 KB) Issue:
Enter a description of your issue here, in full detail.

System Information

  • Operating System: Windows 7 (64-bit)
  • CPU: Intel ® Core™ i5-4200U CPU @ 1.60Ghz 2.30GHz
  • Citra Version (found in title bar):
  • Game: Pokemon X
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Canary 1511 HEAD-438be3a
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 4400
OpenGL Version                                3.3.0
GPU Driver Version                            9.18.10.3293
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

Build 9.18.10.3293

Drivers are outdated, you need to update.

Download win64_15.36.37.5074.zip from https://downloadcenter.intel.com/download/29197/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-?product=75459
direct link: https://downloadmirror.intel.com/29197/a08/win64_15.36.37.5074.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/