Pokemon Alpha Sapphire black screen when launching game

Citra Support
#1

Issue:
Enter a description of your issue here, in full detail.
black screen when launching game

System Information

  • Operating System: Windows 10
  • CPU: I7-4720 HQ
    GPU: gtx 960 m
  • Citra Version (found in title bar): 1798
  • Game: Pokemon Alpha Sapphire
  • Screenshot of Issue (include the full Citra window including titlebar):
    image
    image1920×1080 139 KB

Diagnostic Log
Upload your log file as an attachment by dragging & dropping. citra_log.txt (40.4 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

System Information for Support

Client Version                                Canary 1798 HEAD-fb15c4b
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce GTX 960M/PCIe/SSE2
GPU Driver Version                            376.54
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [ ]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from NVIDIA’s website. https://www.nvidia.com/Download/index.aspx
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#3

thank you ill go on nvidia expierience later and download some drivers <3