Pokemon Alpha Sapphire cannot load

Issue:
Enter a description of your issue here, in full detail.
Help I cant load my game it keeps crashing without notice
K i played until the end of the game
then i reload it , cant load

System Information

  • Operating System: Windows 10 (10.0)
  • CPU: NVIDIA GeForce GT 520M
  • GPU: Intel ® Core ™ i5-2430M CPU @ 2.4GHz
  • Citra Version (found in title bar): Citra Nightly
  • Game: Pokemon Alpha Sapphire
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

[ 0.005700] Config core/settings.cpp:LogSettings:77: Citra Configuration:
[ 0.005721] Config core/settings.cpp:LogSetting:73: Core_UseCpuJit: true
[ 0.005723] Config core/settings.cpp:LogSetting:73: Renderer_UseGLES: false
[ 0.005725] Config core/settings.cpp:LogSetting:73: Renderer_UseHwRenderer: true
[ 0.005731] Config core/settings.cpp:LogSetting:73: Renderer_UseHwShader: true
[ 0.005732] Config core/settings.cpp:LogSetting:73: Renderer_SeparableShader: false
[ 0.005733] Config core/settings.cpp:LogSetting:73: Renderer_ShadersAccurateMul: true
[ 0.005734] Config core/settings.cpp:LogSetting:73: Renderer_UseShaderJit: true
[ 0.005738] Config core/settings.cpp:LogSetting:73: Renderer_UseResolutionFactor: 1
[ 0.005739] Config core/settings.cpp:LogSetting:73: Renderer_FrameLimit: 205
[ 0.005740] Config core/settings.cpp:LogSetting:73: Renderer_UseFrameLimitAlternate: false
[ 0.005741] Config core/settings.cpp:LogSetting:73: Renderer_FrameLimitAlternate: 200
[ 0.005742] Config core/settings.cpp:LogSetting:73: Renderer_PostProcessingShader: none (builtin)
[ 0.005743] Config core/settings.cpp:LogSetting:73: Renderer_FilterMode: true
[ 0.005744] Config core/settings.cpp:LogSetting:73: Renderer_TextureFilterName: none
[ 0.005745] Config core/settings.cpp:LogSetting:73: Stereoscopy_Render3d: 0
[ 0.005746] Config core/settings.cpp:LogSetting:73: Stereoscopy_Factor3d: 0
[ 0.005747] Config core/settings.cpp:LogSetting:73: Layout_LayoutOption: 0
[ 0.005748] Config core/settings.cpp:LogSetting:73: Layout_SwapScreen: false
[ 0.005749] Config core/settings.cpp:LogSetting:73: Layout_UprightScreen: false
[ 0.005771] Config core/settings.cpp:LogSetting:73: Utility_DumpTextures: true
[ 0.005772] Config core/settings.cpp:LogSetting:73: Utility_CustomTextures: false
[ 0.005773] Config core/settings.cpp:LogSetting:73: Utility_UseDiskShaderCache: true
[ 0.005774] Config core/settings.cpp:LogSetting:73: Audio_EnableDspLle: false
[ 0.005775] Config core/settings.cpp:LogSetting:73: Audio_EnableDspLleMultithread: false
[ 0.005779] Config core/settings.cpp:LogSetting:73: Audio_OutputEngine: auto
[ 0.005780] Config core/settings.cpp:LogSetting:73: Audio_EnableAudioStretching: true
[ 0.005780] Config core/settings.cpp:LogSetting:73: Audio_OutputDevice: auto
[ 0.005781] Config core/settings.cpp:LogSetting:73: Audio_InputDeviceType: 0
[ 0.005782] Config core/settings.cpp:LogSetting:73: Audio_InputDevice: Default
[ 0.005783] Config core/settings.cpp:LogSetting:73: Camera_OuterRightName: blank
[ 0.005784] Config core/settings.cpp:LogSetting:73: Camera_OuterRightConfig:
[ 0.005785] Config core/settings.cpp:LogSetting:73: Camera_OuterRightFlip: 0
[ 0.005786] Config core/settings.cpp:LogSetting:73: Camera_InnerName: blank
[ 0.005786] Config core/settings.cpp:LogSetting:73: Camera_InnerConfig:
[ 0.005787] Config core/settings.cpp:LogSetting:73: Camera_InnerFlip: 0
[ 0.005788] Config core/settings.cpp:LogSetting:73: Camera_OuterLeftName: blank
[ 0.005789] Config core/settings.cpp:LogSetting:73: Camera_OuterLeftConfig:
[ 0.005790] Config core/settings.cpp:LogSetting:73: Camera_OuterLeftFlip: 0
[ 0.005791] Config core/settings.cpp:LogSetting:73: DataStorage_UseVirtualSd: true
[ 0.005791] Config core/settings.cpp:LogSetting:73: System_IsNew3ds: true
[ 0.005795] Config core/settings.cpp:LogSetting:73: System_RegionValue: -1
[ 0.005796] Config core/settings.cpp:LogSetting:73: Debugging_UseGdbstub: false
[ 0.005797] Config core/settings.cpp:LogSetting:73: Debugging_GdbstubPort: 24689
[ 0.188329] Input input_common/udp/client.cpp:StartCommunication:207: Starting communication with UDP input server on 127.0.0.1:26760
[ 1.031139] Frontend citra_qt/main.cpp:GMainWindow:187: Citra Version: Nightly 1589 | HEAD-96fa75f
[ 1.031155] Frontend citra_qt/main.cpp:GMainWindow:189: Host CPU: Intel® Core™ i5-2430M CPU @ 2.40GHz
[ 1.031199] Frontend citra_qt/main.cpp:GMainWindow:191: Host OS: Windows 10 (10.0)
[ 1.091214] Frontend citra_qt/main.cpp:CheckForUpdates:810: Update check started
[ 1.099941] Service.FS core/file_sys/ncch_container.cpp:Load:231: Secure1 KeyX missing
[ 1.100016] Service.FS core/file_sys/ncch_container.cpp:Load:332: NCCH is marked as encrypted but with decrypted exheader. Force no crypto scheme.
[ 1.105176] Service.FS core/file_sys/ncch_container.cpp:Load:231: Secure1 KeyX missing
[ 1.105202] Service.FS core/file_sys/ncch_container.cpp:Load:332: NCCH is marked as encrypted but with decrypted exheader. Force no crypto scheme.
[ 1.108828] Service.FS core/file_sys/ncch_container.cpp:Load:231: Secure1 KeyX missing
[ 1.108852] Service.FS core/file_sys/ncch_container.cpp:Load:332: NCCH is marked as encrypted but with decrypted exheader. Force no crypto scheme.
[ 1.113333] Service.FS core/file_sys/ncch_container.cpp:Load:231: Secure1 KeyX missing
[ 1.113355] Service.FS core/file_sys/ncch_container.cpp:Load:245: Secure2 KeyX missing
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

citra_log.txt (5.4 KB)

I did not find anything wrong in your log file. Please wait for a moderator to assist.

citra_log.txt (7.3 KB)

System Information for Support

Client Version                                Nightly 1589 HEAD-96fa75f
Operating System                              Windows 10 (10.0)
CPU                                                  Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz
Graphics API                                  OpenGL ?
Graphics Renderer                             ?
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Turn off Hardware Renderer in the Advanced graphics options in Citra then upload a new log after you close Citra and there should be more information in the log.

do you have a new log?

You haven’t uploaded a new one yet so no :stuck_out_tongue:

citra_log.txt (5.6 KB)

I did not find anything wrong in your log file. Please wait for a moderator to assist.

It looks like you accidentally reopened Citra before uploading the log. The log gets cleared every time you open Citra. Have the log folder open in the background first before closing Citra then immediately upload a new log

citra_log.txt (5.6 KB)

is the same thing

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Do these steps to make sure it catches the issue:

  1. Open Citra then File->Open Citra Folder then log folder (keep this open in the background, do not close the folder).
  2. Start the game, and after it crashes don’t reopen Citra or the log gets cleared so you have to do it again.
  3. Reupload the log here.

citra_log.txt (7.3 KB)

System Information for Support

Client Version                                Nightly 1589 HEAD-96fa75f
Operating System                              Windows 10 (10.0)
CPU                                                  Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz
Graphics API                                  OpenGL ?
Graphics Renderer                             ?
CPU JIT                                       [x]
Hardware Renderer                             [ ]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Yeah that is a little bit better, though it seems it crashes very early. Can you try turn off Hardware Renderer in the Advanced graphics options in Citra then upload a new log in the same way as before?

citra_log.txt (12.4 KB)

System Information for Support

Client Version                                Nightly 1589 HEAD-96fa75f
Operating System                              Windows 10 (10.0)
CPU                                                  Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz
Graphics API                                  OpenGL ?
Graphics Renderer                             ?
CPU JIT                                       [x]
Hardware Renderer                             [ ]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.