Pokemon Alpha Sapphire cannot load

I did not find anything wrong in your log file. Please wait for a moderator to assist.

It looks like you accidentally reopened Citra before uploading the log. The log gets cleared every time you open Citra. Have the log folder open in the background first before closing Citra then immediately upload a new log

citra_log.txt (5.6 KB)

is the same thing

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Do these steps to make sure it catches the issue:

  1. Open Citra then File->Open Citra Folder then log folder (keep this open in the background, do not close the folder).
  2. Start the game, and after it crashes don’t reopen Citra or the log gets cleared so you have to do it again.
  3. Reupload the log here.

citra_log.txt (7.3 KB)

System Information for Support

Client Version                                Nightly 1589 HEAD-96fa75f
Operating System                              Windows 10 (10.0)
CPU                                                  Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz
Graphics API                                  OpenGL ?
Graphics Renderer                             ?
CPU JIT                                       [x]
Hardware Renderer                             [ ]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Yeah that is a little bit better, though it seems it crashes very early. Can you try turn off Hardware Renderer in the Advanced graphics options in Citra then upload a new log in the same way as before?

citra_log.txt (12.4 KB)

System Information for Support

Client Version                                Nightly 1589 HEAD-96fa75f
Operating System                              Windows 10 (10.0)
CPU                                                  Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz
Graphics API                                  OpenGL ?
Graphics Renderer                             ?
CPU JIT                                       [x]
Hardware Renderer                             [ ]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Hm… just to make sure that Citra is using Nvidia and not Intel HD, open Nvidia Control Panel and in Manage 3D settings set Preferred GPU to Nvidia and while you are there, set Power management mode to Prefer maximum performance.

done
after that?
tried to reopen but crashes again

Can you show ‘properties’ on the file you are trying to open on Citra in Windows? I have a feeling it has like incorrect file size etc.

File size seems ok. Let’s try on a manual build with a new user folder just to check.

Click “Manual download” at: https://citra-emu.org/download/ and click on the Windows icon to download. Extract it somewhere on your computer like C:\testfolder. Next, create a new folder called user where its citra-qt is at and then try open the game on this build.

1 Like

okay is done
running back again
thx for your help

Oh, in that case we should be able to fix your main Citra.

Try reset the Citra settings by clicking the “Reset All Settings” button in the General tab:

After that restart Citra then try open the game again.

citra_log.txt (22.7 KB)

System Information for Support

Client Version                                Nightly 1594 HEAD-d88d220
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) UHD Graphics 630
GPU Driver Version                            26.20.100.7263
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • The ROM you are attempting to run is corrupted. Look here for instructions on how to properly dump ROMs from your 3DS. https://citra-emu.org/wiki/dumping-installed-titles/

you have to redump your rom… refer to this for more information…