Pokemon Alpha Sapphire crashes when I open it, Why?

Issue:
When ever I launch Pokemon Alpha Sapphire it says "A fatal error has occurred. Check the log for details. Continuing emulation may result in crashes or bugs. Same happens for Omega Ruby.
Thank you in advance!

System Information

  • Operating System: Windows 10 x64
  • CPU: i5-3570
  • GPU: GTX 1650
  • Citra Version (found in title bar): 1554
  • Game: Pokemon Alpha Sapphire
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
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[ 0.003783] Config core/settings.cpp:LogSettings:77: Citra Configuration:
[ 0.003794] Config core/settings.cpp:LogSetting:73: Core_UseCpuJit: false
[ 0.003795] Config core/settings.cpp:LogSetting:73: Renderer_UseGLES: false
[ 0.003796] Config core/settings.cpp:LogSetting:73: Renderer_UseHwRenderer: false
[ 0.003806] Config core/settings.cpp:LogSetting:73: Renderer_UseHwShader: true
[ 0.003810] Config core/settings.cpp:LogSetting:73: Renderer_SeparableShader: false
[ 0.003811] Config core/settings.cpp:LogSetting:73: Renderer_ShadersAccurateMul: false
[ 0.003811] Config core/settings.cpp:LogSetting:73: Renderer_UseShaderJit: false
[ 0.003814] Config core/settings.cpp:LogSetting:73: Renderer_UseResolutionFactor: 0
[ 0.003815] Config core/settings.cpp:LogSetting:73: Renderer_UseFrameLimit: true
[ 0.003815] Config core/settings.cpp:LogSetting:73: Renderer_FrameLimit: 75
[ 0.003816] Config core/settings.cpp:LogSetting:73: Renderer_PostProcessingShader: none (builtin)
[ 0.003816] Config core/settings.cpp:LogSetting:73: Renderer_FilterMode: true
[ 0.003817] Config core/settings.cpp:LogSetting:73: Renderer_TextureFilterName: none
[ 0.003818] Config core/settings.cpp:LogSetting:73: Stereoscopy_Render3d: 0
[ 0.003818] Config core/settings.cpp:LogSetting:73: Stereoscopy_Factor3d: 0
[ 0.003819] Config core/settings.cpp:LogSetting:73: Layout_LayoutOption: 0
[ 0.003819] Config core/settings.cpp:LogSetting:73: Layout_SwapScreen: false
[ 0.003820] Config core/settings.cpp:LogSetting:73: Layout_UprightScreen: false
[ 0.003821] Config core/settings.cpp:LogSetting:73: Utility_DumpTextures: false
[ 0.003821] Config core/settings.cpp:LogSetting:73: Utility_CustomTextures: false
[ 0.003822] Config core/settings.cpp:LogSetting:73: Utility_UseDiskShaderCache: true
[ 0.003822] Config core/settings.cpp:LogSetting:73: Audio_EnableDspLle: true
[ 0.003823] Config core/settings.cpp:LogSetting:73: Audio_EnableDspLleMultithread: false
[ 0.003823] Config core/settings.cpp:LogSetting:73: Audio_OutputEngine: null
[ 0.003824] Config core/settings.cpp:LogSetting:73: Audio_EnableAudioStretching: false
[ 0.003824] Config core/settings.cpp:LogSetting:73: Audio_OutputDevice: null
[ 0.003825] Config core/settings.cpp:LogSetting:73: Audio_InputDeviceType: 0
[ 0.003825] Config core/settings.cpp:LogSetting:73: Audio_InputDevice: Default
[ 0.003826] Config core/settings.cpp:LogSetting:73: Camera_OuterRightName: blank
[ 0.003837] Config core/settings.cpp:LogSetting:73: Camera_OuterRightConfig:
[ 0.003838] Config core/settings.cpp:LogSetting:73: Camera_OuterRightFlip: 0
[ 0.003839] Config core/settings.cpp:LogSetting:73: Camera_InnerName: blank
[ 0.003839] Config core/settings.cpp:LogSetting:73: Camera_InnerConfig:
[ 0.003840] Config core/settings.cpp:LogSetting:73: Camera_InnerFlip: 0
[ 0.003840] Config core/settings.cpp:LogSetting:73: Camera_OuterLeftName: blank
[ 0.003841] Config core/settings.cpp:LogSetting:73: Camera_OuterLeftConfig:
[ 0.003841] Config core/settings.cpp:LogSetting:73: Camera_OuterLeftFlip: 0
[ 0.003842] Config core/settings.cpp:LogSetting:73: DataStorage_UseVirtualSd: true
[ 0.003842] Config core/settings.cpp:LogSetting:73: System_IsNew3ds: false
[ 0.003844] Config core/settings.cpp:LogSetting:73: System_RegionValue: -1
[ 0.003845] Config core/settings.cpp:LogSetting:73: Debugging_UseGdbstub: false
[ 0.003846] Config core/settings.cpp:LogSetting:73: Debugging_GdbstubPort: 24689
[ 0.205544] Input input_common/udp/client.cpp:StartCommunication:207: Starting communication with UDP input server on 127.0.0.1:26760
[ 0.472510] Frontend citra_qt/main.cpp:GMainWindow:187: Citra Version: Nightly 1554 | HEAD-7625306
[ 0.472520] Frontend citra_qt/main.cpp:GMainWindow:189: Host CPU: Intel® Core™ i5-3570 CPU @ 3.40GHz
[ 0.472546] Frontend citra_qt/main.cpp:GMainWindow:191: Host OS: Windows 10 (10.0)
[ 0.526078] Service.FS core/file_sys/ncch_container.cpp:Load:231: Secure1 KeyX missing
[ 0.526083] Service.FS core/file_sys/ncch_container.cpp:Load:245: Secure2 KeyX missing
[ 0.526091] Service.FS core/file_sys/ncch_container.cpp:Load:332: NCCH is marked as encrypted but with decrypted exheader. Force no crypto scheme.
[ 0.527344] Frontend citra_qt/main.cpp:CheckForUpdates:782: Update check started
[ 0.527660] Service.FS core/file_sys/ncch_container.cpp:Load:231: Secure1 KeyX missing
[ 0.527664] Service.FS core/file_sys/ncch_container.cpp:Load:245: Secure2 KeyX missing
[ 0.527668] Service.FS core/file_sys/ncch_container.cpp:Load:332: NCCH is marked as encrypted but with decrypted exheader. Force no crypto scheme.
[ 1.357657] Frontend citra_qt/main.cpp:OnUpdateFound:795: No updates found
[ 3.841723] Service.CFG core/hle/service/cfg/cfg.cpp:GetConfigInfoBlockPointer:340: Config block 0xD0000 with flags 14 and size 4 was not found
[ 3.841728] Service.CFG core/hle/service/cfg/cfg.cpp:Module:606: Updating accepted EULA version to 127.127
[ 3.841729] Service.CFG core/hle/service/cfg/cfg.cpp:GetConfigInfoBlockPointer:340: Config block 0xD0000 with flags 14 and size 4 was not found
[ 3.842211] Service.CFG core/hle/service/cfg/cfg.cpp:GetConfigInfoBlockPointer:340: Config block 0xA0000 with flags 8 and size 28 was not found
[ 3.842226] Service.CFG core/hle/service/cfg/cfg.cpp:GetConfigInfoBlockPointer:340: Config block 0xA0001 with flags 8 and size 2 was not found
[ 3.842234] Service.CFG core/hle/service/cfg/cfg.cpp:GetConfigInfoBlockPointer:340: Config block 0xA0002 with flags 8 and size 1 was not found
[ 3.842236] Service.CFG core/hle/service/cfg/cfg.cpp:GetConfigInfoBlockPointer:340: Config block 0x70001 with flags 8 and size 1 was not found
[ 3.842237] Service.CFG core/hle/service/cfg/cfg.cpp:GetConfigInfoBlockPointer:340: Config block 0xB0000 with flags 8 and size 4 was not found
[ 3.842252] Service.CFG core/hle/service/cfg/cfg.cpp:GetConfigInfoBlockPointer:340: Config block 0x90001 with flags 14 and size 8 was not found
[ 10.338490] Frontend citra_qt/main.cpp:BootGame:974: Citra starting…
[ 10.406323] Service.FS core/file_sys/ncch_container.cpp:Load:231: Secure1 KeyX missing
[ 10.406328] Service.FS core/file_sys/ncch_container.cpp:Load:245: Secure2 KeyX missing
[ 10.406333] Service.FS core/file_sys/ncch_container.cpp:Load:332: NCCH is marked as encrypted but with decrypted exheader. Force no crypto scheme.
[ 10.521394] RPC_Server core/rpc/rpc_server.cpp:RPCServer:12: Starting RPC server …
[ 10.521656] RPC_Server core/rpc/rpc_server.cpp:HandleRequestsLoop:113: Request handler started.
[ 10.521680] RPC_Server core/rpc/rpc_server.cpp:RPCServer:16: RPC started.
[ 10.522698] Service.CFG core/hle/service/cfg/cfg.cpp:GetConfigInfoBlockPointer:340: Config block 0xD0000 with flags 14 and size 4 was not found
[ 10.522701] Service.CFG core/hle/service/cfg/cfg.cpp:Module:606: Updating accepted EULA version to 127.127
[ 10.522703] Service.CFG core/hle/service/cfg/cfg.cpp:GetConfigInfoBlockPointer:340: Config block 0xD0000 with flags 14 and size 4 was not found
[ 10.524605] Service.HTTP core/hle/service/http_c.cpp:DecryptClCertA:827: ClCertA file missing
[ 10.559850] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:1169: GL_VERSION: 3.3.0 NVIDIA 445.87
[ 10.559855] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:1170: GL_VENDOR: NVIDIA Corporation
[ 10.559855] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:1171: GL_RENDERER: GeForce GTX 1650/PCIe/SSE2
[ 10.562547] Loader core/loader/ncch.cpp:Load:184: Program ID: 000400000011C500
[ 10.562655] Service.FS core/file_sys/ncch_container.cpp:OpenFile:128: Failed to open C:\Users\Armino\AppData\Roaming/Citra/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/0004000e/0011c500/content/00000000.app
[ 10.621957] Loader core/hle/kernel/process.cpp:ParseKernelCaps:141: ExHeader kernel version: 2.39
[ 10.625425] Service.CFG core/hle/service/cfg/cfg.cpp:GetConfigInfoBlockPointer:340: Config block 0xA0002 with flags 8 and size 1 was not found
[ 10.625434] Service.CFG core/hle/service/cfg/cfg.cpp:SetPreferredRegionCodes:654: Preferred region code set to 0
[ 10.625436] Service.CFG core/hle/service/cfg/cfg.cpp:SetPreferredRegionCodes:659: System language 56 does not fit the region. Adjusted to 0
[ 10.625437] Service.CFG core/hle/service/cfg/cfg.cpp:GetConfigInfoBlockPointer:340: Config block 0xA0002 with flags 4 and size 1 was not found
[ 10.669168] Service.SRV core/hle/service/sm/srv.cpp:RegisterClient:63: (STUBBED) called. Caller PID=11
[ 10.682870] Service.SRV core/hle/service/sm/srv.cpp:EnableNotification:85: (STUBBED) called
[ 10.683153] Service.APT core/hle/service/apt/apt.cpp:GetLockHandle:286: (STUBBED) called applet_attributes=0X00000000
[ 10.683679] Service.APT core/hle/service/apt/apt.cpp:SetScreenCapPostPermission:745: (STUBBED) called, screen_capture_post_permission=0
[ 10.683789] Service.NDM core/hle/service/ndm/ndm_u.cpp:OverrideDefaultDaemons:187: (STUBBED) bit_mask=0x0000000F
[ 10.683804] Service.NDM core/hle/service/ndm/ndm_u.cpp:SuspendDaemons:75: (STUBBED) bit_mask=0x00000006
[ 10.684083] Service.APT core/hle/service/apt/apt.cpp:NotifyToWait:265: (STUBBED) app_id=768
[ 10.684347] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:533: (STUBBED) called command=0X00000007, input_size=0X00000004, output_size=0X00000001
[ 10.684444] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:533: (STUBBED) called command=0X00000004, input_size=0X00000001, output_size=0X00000001
[ 10.685719] Service.FS core/hle/service/fs/fs_user.cpp:InitializeWithSdkVersion:601: (STUBBED) called, version: 0x070101C8
[ 10.685810] Service.FS ./core/file_sys/archive_backend.h:GetOpenDelayNs:193: Delay generator was not initalized. Using default
[ 10.686733] Service.FS ./core/file_sys/archive_backend.h:GetOpenDelayNs:193: Delay generator was not initalized. Using default
[ 10.690202] Service.SRV core/hle/service/sm/srv.cpp:Subscribe:210: (STUBBED) called, notification_id=0x209
[ 10.690459] Service.CFG core/hle/service/cfg/cfg.cpp:GetConfigInfoBlockPointer:340: Config block 0xA0002 with flags 2 and size 1 was not found
[ 10.690531] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:169: Fatal error
[ 10.690533] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:171: Fatal error type: Generic
[ 10.690534] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:149: PID: 0x0000000B
[ 10.690535] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:151: REV: 0x00000000_0x0000D798
[ 10.690536] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:153: TID: 0x00000000_0x00000000
[ 10.690536] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:155: AID: 0x00000000_0x00000000
[ 10.690537] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:156: ADR: 0x0010F000
[ 10.690537] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:159: RSL: 0xD90103FA
[ 10.690538] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:160: Level: 27
[ 10.690538] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:161: Summary: 8
[ 10.690539] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:162: Module: 64
[ 10.690539] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:163: Desc: 1018
[ 10.690588] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:182: Datetime: 2020/06/04 15:36:56
[ 16.017549] RPC_Server core/rpc/rpc_server.cpp:~RPCServer:20: Stopping RPC …
[ 16.018007] RPC_Server core/rpc/server.cpp:NewRequestCallback:37: Received end packet
[ 16.018200] RPC_Server core/rpc/rpc_server.cpp:~RPCServer:24: RPC stopped.
[ 16.021457] Service.CAM citra_qt/camera/qt_multimedia_camera.cpp:StopCameras:201: Stopping all cameras
[ 16.021461] Service.CAM citra_qt/camera/qt_multimedia_camera.cpp:ReleaseHandlers:219: Releasing all handlers

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

citra_log.txt (12.7 KB)

System Information for Support

Client Version                                Nightly 1554 HEAD-7625306
Operating System                              Windows 10 (10.0)
CPU                                                   Intel(R) Core(TM) i5-3570 CPU @ 3.40GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce GTX 1650/PCIe/SSE2
GPU Driver Version                            445.87
CPU JIT                                       [ ]
Hardware Renderer                             [ ]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [ ]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • CPU JIT should be enabled for the best performance. Please enable this option.
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • LLE Audio is designed for debugging purposes. Using this option will slow down your game. Try changing to HLE audio.
  • System configuration block 0xA0001 appears to be corrupted. Please attempt the steps outlined in our FAQ https://citra-emu.org/wiki/faq/
  • System configuration block 0xA0002 appears to be corrupted. Please attempt the steps outlined in our FAQ https://citra-emu.org/wiki/faq/
  • System configuration block 0x70001 appears to be corrupted. Please attempt the steps outlined in our FAQ https://citra-emu.org/wiki/faq/
  • System configuration block 0xB0000 appears to be corrupted. Please attempt the steps outlined in our FAQ https://citra-emu.org/wiki/faq/
  • System configuration block 0xA0002 appears to be corrupted. Please attempt the steps outlined in our FAQ https://citra-emu.org/wiki/faq/
  • System configuration block 0xA0002 appears to be corrupted. Please attempt the steps outlined in our FAQ https://citra-emu.org/wiki/faq/
  • System configuration block 0xA0002 appears to be corrupted. Please attempt the steps outlined in our FAQ https://citra-emu.org/wiki/faq/