Pokémon Alpha Sapphire Fatal Error on i3 3110m

Issue:
The emulator give a fatal error message when I try to run the game.

System Information

  • Operating System: Windows 8
  • CPU: i3 3110M 2.40 GHz
  • GPU: Intel HD Graphics 4000
  • Citra Version (found in title bar): Nightly 1435
  • Game: Pokémon Alpha Sapphire
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (35.2 KB)

System Information for Support

Client Version                                Nightly 1435 HEAD-2c0bd0f
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 4000
OpenGL Version                                3.3.0
GPU Driver Version                            9.17.10.2817
Enable Hardware Renderer                      [ ]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

citra_log from another game.txt (28.9 KB)
Only to see something

System Information for Support

Client Version                                Nightly 1435 HEAD-2c0bd0f
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 4000
OpenGL Version                                3.3.0
GPU Driver Version                            9.17.10.2817
Enable Hardware Renderer                      [ ]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

Like the bot says above me, your copy of the game is corrupted.
A simple redump of your game with godmode9 should fix it.

Tnx guys and bot, it really helps me.

Regarding the drivers:

Build 9.17.10.2817

This driver is outdated, you need to update, but first you need to update Windows.

Host OS: Windows 8 (6.2)

Update to Windows 8.1: https://support.microsoft.com/pt-br/help/15288/windows-8-update-to-windows-8-1 (or update to Windows 10: https://www.microsoft.com/pt-br/software-download/windows10).

After you have updated to Windows 8.1 or 10 you can follow below:

Download win64_15.33.49.5100.zip from https://downloadcenter.intel.com/download/29311/Intel-Graphics-Driver-for-Windows-15-33-?product=65700
direct link: https://downloadmirror.intel.com/29311/a08/win64_15.33.49.5100.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

I will do as you guys say. The driver question really sucks, and it’s great to see a guide to help me with it. ( Man, is this problem really this common? )

Yeah it’s pretty common :stuck_out_tongue:

:laughing: :laughing:

My game is having the same problem. I’m running on a Mac though. What should I do?