Pokemon Alpha Sapphire freeze

Issue:
The game freezes when entering in a dialogue, sound is still working but the game freezes.

System Information

  • Operating System: Windows 101
  • CPU: Intel® Core™ i7-4720HQ CPU @ 2.60GHz (8 CPUs), ~2.6GHz
  • GPU: NVIDIA GeForce GTX 970M
  • Citra Version (found in title bar):Canary 1275
  • Game: Pokemon Alpha Sapphire
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping. citra_log.txt (54.1 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Canary 1275 HEAD-170f7a3
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GTX 970M/PCIe/SSE2
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

Still having the same issue, even when enabling Accurate Multiplication

citra_log.txt (42.9 KB)

System Information for Support

Client Version                                Canary 1275 HEAD-170f7a3
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GTX 970M/PCIe/SSE2
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

citra_log.txt (44.7 KB)

System Information for Support

Client Version                                Canary 1275 HEAD-170f7a3
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GTX 970M/PCIe/SSE2
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

citra_log.txt (5.6 KB)

System Information for Support

Client Version                                Canary 1275 HEAD-170f7a3
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [ ]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [ ]
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

@Rasmus_Laakso Welcome to our forums and please check these settings and modify accordingly. your hardware is good enough to have all these enabled.
image

citra_log.txt (56.2 KB)

The game still freezes when entering a dialogue or animated scene

System Information for Support

Client Version                                Nightly 1237 HEAD-fe8daa2
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GTX 970M/PCIe/SSE2
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

@Rasmus_Laakso

Same problem :

dialoque%20freeze

Can’t anything, but music is still running, but slower

citra_log.txt (91.4 KB)

System Information for Support

Client Version                                Nightly 1268 HEAD-af197c1
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GTX 1050 Ti/PCIe/SSE2
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

Yes, but problem is still here…

citra_log.txt (108.7 KB)

System Information for Support

Client Version                                Nightly 1268 HEAD-af197c1
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GTX 1050 Ti/PCIe/SSE2
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Any assistance from a moderator ? This topic is actually getting old, as the problem does…

Update your GPU driver, try redumping your game.

@bio3c It did not fix anything either…

Use citra nightly, the latest version.If that doesn’t work, try finding another copy of the rom from somewhere else or dump from your own copy.