Pokemon Alpha Sapphire freeze

#1

Issue:
The game freezes when entering in a dialogue, sound is still working but the game freezes.

System Information

  • Operating System: Windows 101
  • CPU: Intel® Core™ i7-4720HQ CPU @ 2.60GHz (8 CPUs), ~2.6GHz
  • GPU: NVIDIA GeForce GTX 970M
  • Citra Version (found in title bar):Canary 1275
  • Game: Pokemon Alpha Sapphire
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping. citra_log.txt (54.1 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

System Information for Support

Client Version                                Canary 1275 HEAD-170f7a3
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GTX 970M/PCIe/SSE2
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#3

Still having the same issue, even when enabling Accurate Multiplication

#4

citra_log.txt (42.9 KB)

#5

System Information for Support

Client Version                                Canary 1275 HEAD-170f7a3
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GTX 970M/PCIe/SSE2
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#6

citra_log.txt (44.7 KB)

#7

System Information for Support

Client Version                                Canary 1275 HEAD-170f7a3
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GTX 970M/PCIe/SSE2
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#8

citra_log.txt (5.6 KB)

#9

System Information for Support

Client Version                                Canary 1275 HEAD-170f7a3
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [ ]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [ ]
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#10

@Rasmus_Laakso Welcome to our forums and please check these settings and modify accordingly. your hardware is good enough to have all these enabled.
image

#11

citra_log.txt (56.2 KB)

The game still freezes when entering a dialogue or animated scene

#12

System Information for Support

Client Version                                Nightly 1237 HEAD-fe8daa2
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GTX 970M/PCIe/SSE2
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#13

@Rasmus_Laakso

Same problem :

dialoque%20freeze

Can’t anything, but music is still running, but slower

citra_log.txt (91.4 KB)

#14

System Information for Support

Client Version                                Nightly 1268 HEAD-af197c1
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GTX 1050 Ti/PCIe/SSE2
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#15

Yes, but problem is still here…

citra_log.txt (108.7 KB)

#16

System Information for Support

Client Version                                Nightly 1268 HEAD-af197c1
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GTX 1050 Ti/PCIe/SSE2
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#17

Any assistance from a moderator ? This topic is actually getting old, as the problem does…

#18

Update your GPU driver, try redumping your game.

#19

@bio3c It did not fix anything either…

#20

Use citra nightly, the latest version.If that doesn’t work, try finding another copy of the rom from somewhere else or dump from your own copy.