Issue:
Since day one of running this file, it was working without lags. The day after, the game was running with max. 4 FPS without changing any configuration/graphic settings.
System Information
- Operating System: Windows 10 Pro
- CPU: AMD Ryzen 5 5600X 6- Cpre Processor
- GPU: NVIDIA GeForce RTX 3060
- Citra Version (found in title bar): can´t find it, but i installed the newest update today
- Game: Pokemon Alpha Sapphire (Randomizer)
- Screenshot of Issue (include the full Citra window including titlebar):
Diagnostic Log
The Log has 0 KB for any reason (and yes i followed the instructions below)
In order for us to provide better support, we need to see the log generated by citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File
hello any support or recommends?
That happens when Citra is still open. Please complete the entirety of step 2 of the log file guide.
System Information for Support
Client Version Nightly 1996 HEAD-d0b8974
Operating System Windows 10 Version 22H2 (Build 19045.3324)
CPU AMD Ryzen 5 5600X 6-Core Processor | AVX2 | FMA
Graphics API Unknown (?)
Graphics Renderer ?
GPU Driver Version ?
CPU JIT [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [ ]
Shader JIT [x]
System Region -1
Shader Disk Cache [x]
Here’s some issues I found with your log that might help.
- Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
the CitraBot-Information did not help “Enabling Accurate Multiplication”.
System Information for Support
Client Version Canary 2630 HEAD-206011f
Operating System Windows 10 Version 22H2 (Build 19045.3448)
CPU AMD Ryzen 5 5600X 6-Core Processor | AVX2 | FMA
Graphics API Unknown (?)
Graphics Renderer ?
GPU Driver Version ?
CPU JIT [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [x]
Shader JIT [ ]
System Region -1
Shader Disk Cache [x]
Here’s some issues I found with your log that might help.
- Please enable the Vsync option if you are experiencing screen tearing.
System Information for Support
Client Version Canary 2630 HEAD-206011f
Operating System Windows 10 Version 22H2 (Build 19045.3448)
CPU AMD Ryzen 5 5600X 6-Core Processor | AVX2 | FMA
Graphics API Unknown (?)
Graphics Renderer ?
GPU Driver Version ?
CPU JIT [x]
Hardware Shader [ ]
Hardware Shader, Accurate Multiplication [x]
Shader JIT [ ]
System Region -1
Shader Disk Cache [x]
I did not find anything wrong in your log file. Please wait for a human moderator to assist.
all solutions were not helpful at all. Well at least it now goes up to 6 FPS, instead of 4 FPS. SO yea we are making progress 
Your per-game graphics API is set to Software right now. You’re not allowing your GPU to be used. Right click on your game in Citra’s game list, select Properties > Graphics > Graphics API
and set that tho “use global setting”.
doesnt work either. i´m done. cheers