Pokemon games shutting down after intro

Issue:
Enter a description of your issue here, in full detail.

System Information

  • Operating System: windows 10
  • CPU: i5 - 7200u
  • GPU: intel graphics 620
  • Citra Version (found in title bar): canary 2328
  • Game: pokemon series
  • Log file:
    citra_log.txt (4.0 KB)
    citra_log.txt.old.txt (67.5 KB)

System Information for Support

Client Version                               Canary 2328   HEAD-048deca
Operating System                             Windows 10 Version 2009
CPU                                          Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz | AVX2 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Intel(R) HD Graphics 620
GPU Driver Version                           23.20.16.5018
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.

This driver is out of date. To update, download win64_25.20.100.6373.zip from https://downloadcenter.intel.com/download/28289/Intel-Graphics-Driver-for-Windows-10
Mirror download: https://downloadmirror.intel.com/28289/a08/win64_25.20.100.6373.zip

Then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Now you should be able to install the latest DCH drivers directly:
Download and install gfx_win_101.3790_101.2114.exe from Intel® Graphics – Windows* DCH Drivers
Mirror download: https://downloadmirror.intel.com/751359/gfx_win_101.3790_101.2114.exe

Additionally, you should disable all cheat codes, then restart the emulation (important, otherwise they remain active). Now try your game again.