Pokémon Moon and Ultra Sun glitched

Issue:
Everytime I tried to launch the game this happened and in the character creation from both games.

System Information

  • Operating System: Windows 10 x64
  • CPU: Intel Core i3-4005U
  • GPU: Intel ® HD Graphics Family
  • Citra Version (found in title bar): Citra Nightly 1678
  • Game: Pokémon Moon and Ultra Sun.
  • Screenshot of Issue (include the full Citra window including titlebar):

    Diagnostic Log
    <citra_log.txt (57.6 KB) >

System Information for Support

Client Version                                Nightly 1678 HEAD-e33677b
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i3-4005U CPU @ 1.70GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4400
GPU Driver Version                            20.19.15.4642
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

To update your GPU drivers: Download win64_15.40.47.5166.zip (direct link) from https://downloadcenter.intel.com/download/29971/Intel-Graphics-Driver-for-Windows-15-40-

Then follow this guide on how to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Furthermore because your iGPU has bugs, you’ll have to turn off Accurate Multiplication in Emulation>Configuration>Graphics>Advanced Tab in order to prevent some graphical bugs from occuring.

It works thanks for the support.