Pokemon Moon crashing everytime i play

Issue:
Enter a description of your issue here, in full detail.

System Information

  • Operating System:
  • CPU: Intel i5 6200U
  • GPU:
  • Citra Version (found in title bar): 1855
  • Game: Pokemon Moon
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (609.1 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Canary 1855 HEAD-79b5bcc
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 520
GPU Driver Version                            26.20.100.7325
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

Does this crash also occur when you don’t use save states?

usually i save states but i do not load them. i just save them beforehand. the crashing has been very frequent i save the files frequently as well… Paranoia…

What?

If that means you were using save states, try only using the in-game save features and see if you encounter the crashing as well. If you do upload another log file.

ok crashed in game. screen froze after i used Enable Accurate Multiplication as well. Playing Pokemon Moon.

I used normal in-game saves.

this is my logcitra_log.txt (655.1 KB)

System Information for Support

Client Version                                Canary 1856 HEAD-ee9df14
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 520
GPU Driver Version                            26.20.100.7325
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Try disabling New 3DS Mode in emulation>configuration>system.

cannot be changed. any idea how? this time it crashed too.

citra_log.txt (378.0 KB)

System Information for Support

Client Version                                Canary 1856 HEAD-ee9df14
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 520
GPU Driver Version                            26.20.100.7325
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

I figured how to disable New 3ds Mode. but still crashes. although the sound and the game seem to be going on with screen freeze.