-pokemon moon doesnt work properly

Issue:
I can run the game but there are some graphical issues: I can not see dialogues layouts or the items that are given to me, the menu is also without layouts. I cant see my pokemon’s moveset too, in fact I think the second screen is not working properly. Please help

System Information

  • Operating System: * Windows 7
  • CPU: Intel Core i5-4570 CPU @3.20GHz
  • GPU: Intel HD Graphics 4600
  • Citra Version (found in title bar): Citra Canary 1986
  • Game: Pokemon Moon
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (52.4 KB)

System Information for Support

Client Version                                Canary 1986 HEAD-f083b3a
Operating System                              Windows 7 SP 1 (6.1)
CPU                                           Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4600
GPU Driver Version                            10.18.14.4889
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics

The problem is Intel’s website tells me that there are no drivers or software updates available for my system.

^ This driver is out of date. However, as you’ve already encountered, you have proprietary drivers installed which prevent you from updating to the latest drivers available automatically. We can solve this with a little workaround though:
Download win64_15.40.5171.zip from Intel® Graphics Driver for Windows* [15.40]

Mirror link: https://downloadmirror.intel.com/30196/a08/win64_15.40.5171.zip

Then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Furthermore, because your iGPU has driver bugs, you’ll need to disable Accurate Multiplication in Emulation>Configuratrion>Graphics>Advanced tab to prevent graphical issues from occuring.