Pokemon Moon freezing at 0 FPS after interacting with NPCs and Items

Citra Support
#1

Issue:

  • Although this doesn’t happen all the time, whenever I interact with an Item or an NPC by walking up to them and pressing A, my game drops to 0 FPS, and the music in the background continues to play anyways. I haven’t been able to figure out why this occurs and why it does or doesn’t happen.

System Information

  • Operating System: Windows x64

  • CPU: Ryzen 5 3600

  • GPU: Radeon RX 580

  • Citra Version (found in title bar): Citra Nightly 1714

  • Game: Pokémon Moon

  • Screenshot of Issue (include the full Citra window including titlebar): No screenshot, as I didn’t find anything out of the ordinary aside from the FPS dropping to zero.

Diagnostic Log
citra_log.txt.old.txt (743.2 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#3

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#4

System Information for Support

Client Version                                Nightly 1714 HEAD-5241032
Operating System                              Windows 10 (10.0)
CPU                                           AMD Ryzen 5 3600 6-Core Processor               | AVX2 | FMA
Graphics API                                  OpenGL 3.3.1
Graphics Renderer                             Radeon RX 580 Series
GPU Driver Version                            20.10.35.02 27.20.1034.6
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 3
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.
  • The CPU Clock percentage is not 100%. You may experience unexpected game speed.
  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.