Pokemon Moon GPU error message. Log file to upload


#1

Issue:

Hello, I have downloaded Citra on 2 of my computers. My newer pc plays the game but it’s slow due to the pc’s specs. My older and i7 Pc has this error:

“An error has occured. Please see the log for more details. Ensure that you have the latest graphics driver for your GPU.”

I checked and I have the latest graphic driver installed. Can you help me? I want to play pokemon on this pc and I know it will run great!

Enter a description of your issue here, in full detail.

System Information

  • Operating System: Windows 7 64-bit
  • CPU: i7-2630QM @ 2.00GHz 2.00Ghz
  • GPU: Intel® HD Graphics Family 3000 (Not sure)
  • Citra Version (found in title bar): Citra Canary #772
  • Game: Pokemon Moon
  • Screenshot of Issue (include the full Citra window including titlebar):
    Video Core Error
    “An error has occured. Please see the log for more details. Ensure that you have the latest graphics driver for your GPU.”

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296citra_log.txt (4.0 KB)


#2

I found some issues in that log that need resolving:


#3

The bot is saying that my hardware only supports OpenGL 3.0.0 and Citra requires OpenGL 3.3.0 and above. That means I can not run Citra on this PC forever?


#4

That is correct, unless you use this unsupported workaround.


#5

I had no luck. I tried the workaround but does not work for my laptop. :cry: