Pokemon OR black screen at starup

Issue:
When i start the game it wont load, a black screen shows up and then citra crashes. happens also with other games.

System Information

  • Operating System: Microsoft Windows 8 64 bits
  • CPU: Intel Core i5-3337U 1.80 GHz
  • GPU: Intel High Definition Graphics 4000
  • Citra Version (found in title bar): Citra Nighlty 1550
  • Game:Pokemon Omega Ruby
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (14.9 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Canary 1407 HEAD-06cc7f2
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Your log is incomplete, launch your game again, when the black screen issue occur close citra and don’t open it again, open the folder C:\Users\%username%\AppData\Roaming\Citra\log and upload the citra_log.txt file again.

Disabling ‘Enable Hardware Shader’ before launching your game may fix this issue.

Along with what @bio3c said, make sure your Intel On-Board GPU is up to date. Intel’s Website

1 Like

System Information for Support

Client Version                                Nightly 1550 HEAD-028609d
Operating System                              Windows 8 (6.2)
CPU                                                  Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            9.17.10.3040
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [ ]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [ ]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • LLE Audio is designed for debugging purposes. Using this option will slow down your game. Try changing to HLE audio.

System Information for Support

Client Version                                Nightly 1550 HEAD-028609d
Operating System                              Windows 8 (6.2)
CPU                                                  Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            9.17.10.3040
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [ ]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [ ]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • LLE Audio is designed for debugging purposes. Using this option will slow down your game. Try changing to HLE audio.

I´m still running with the same issue even though i got my drivers updated