Pokemon Shield black screen, can hear the sound of menu

Issue
When I launch the game, it shows a loading screen, and after it loads, I can only see a black screen. If I use my arrow keys though, I can hear the sounds of the menu. The compatibility is okay too and I checked my GPU driver which is up-to-date. Please look into this, thanks.

System Information

  • Operating System: Edition Windows 10 Pro Education
    Version 20H2
    Installed on ‎6/‎13/‎2020
    OS build 19042.685
    Experience Windows Feature Experience Pack 120.2212.551.0

  • CPU: Intel® Core™ i7-7500U CPU @ 2.70GHz 2.90 GHz

  • GPU: Intel® HD Graphics 620, Total Memory: 4156 MB

  • Citra Version (found in title bar): yuzu 486

  • Game: Pokemon Shield

  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping. yuzu_log.txt (51.0 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

Since your post was on Citra support, I’ve moved you over to Yuzu support.

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Update your GPU Driver and see if it works, and change between Vulkan and OpenGL.


Yep, that’s a very old GPU driver.

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I guess, the curated version for my laptop is old and they aren’t updating it. Because the Intel Driver & Support Assistant shows my driver is up-to-date and it isn’t installing manually either…

Try this mod and install GPU Driver.
https://downloadmirror.intel.com/30079/a08/igfx_win10_100.9079.zip

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You guys were right, updating the driver worked. Thanks!

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