Pokemon Sun Crashes on Kukui Call

Issue:
As title says, I can start the game but when Kukui starts talking, boom crash.

System Information

  • Operating System: Windows
  • CPU:
  • GPU:
  • Citra Version (found in title bar):
  • Game: Pokemon Sun
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

citra_log.txt (17.0 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

1 Like

System Information for Support

Client Version                                Nightly 1742 HEAD-67f1e41
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) UHD Graphics 630
GPU Driver Version                            23.20.16.4973
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

citra_log.txt (50.8 KB)

System Information for Support

Client Version                                Nightly 1743 HEAD-45a4a56
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) UHD Graphics 630
GPU Driver Version                            25.20.100.6373
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Same thing is happening to me , idk what’s wrong tho

citra_log.txt (10.4 KB)

System Information for Support

Client Version                                Nightly 1745 HEAD-45a4a56
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) UHD Graphics 630
GPU Driver Version                            26.20.100.7262
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [ ]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • You have GDB debugging enabled. This will cause Citra not to launch games. This is only intended for debugging purposes and should be disabled in settings.

citra_log.txt (79.1 KB)

System Information for Support

Client Version                                Nightly 1745 HEAD-45a4a56
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) UHD Graphics 630
GPU Driver Version                            26.20.100.7262
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [ ]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • You have GDB debugging enabled. This will cause Citra not to launch games. This is only intended for debugging purposes and should be disabled in settings.

citra_log.txt (4.9 KB)

I did not find anything wrong in your log file. Please wait for a moderator to assist.

citra_log.txt (165.0 KB)

System Information for Support

Client Version                                Canary 2022 HEAD-f597907
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) UHD Graphics 630
GPU Driver Version                            26.20.100.7262
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Wait for a mod to assist they will resolve your problem :slightly_smiling_face:

This driver is out of date. To update, download and install igfx_win_101.1191.exe from Intel® Graphics – Windows* DCH Drivers
Mirror download: https://downloadmirror.intel.com/691496/igfx_win_101.1191.exe