Pokemon sun fatal error

Issue:
Every time I try to run pokemon sun or pokemon moon I get a message saying “A fatal error occurred. Check the log for details…” as well as a black screen and the game doesn’t start.

System Information

  • Operating System: Windows 10
  • CPU: Intel® Core™ i7-7700HQ CPU @ 2.80GHz, 2801 Mhz, 4 Core(s), 8 Logical
  • GPU: unsure
  • Citra Version (found in title bar): 1399
  • Game: Pokemon sun
  • Screenshot of Issue (include the full Citra window including titlebar):

    Fatal Error 1_12_2020 8_55_39 PM

Diagnostic LogUpload your log file as an attachment by dragging & dropping.
citra_log.txt (26.2 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Nightly 1399 HEAD-01686f7
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GTX 1060/PCIe/SSE2
OpenGL Version                                3.3.0
GPU Driver Version                            431.53
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from NVIDIA’s website. https://www.nvidia.com/Download/index.aspx
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • System configuration block 0xA0002 appears to be corrupted. Please attempt the steps outlined in our FAQ https://citra-emu.org/wiki/faq/
  • System configuration block 0xA0002 appears to be corrupted. Please attempt the steps outlined in our FAQ https://citra-emu.org/wiki/faq/
  • System configuration block 0xA0001 appears to be corrupted. Please attempt the steps outlined in our FAQ https://citra-emu.org/wiki/faq/
  • System configuration block 0xA0002 appears to be corrupted. Please attempt the steps outlined in our FAQ https://citra-emu.org/wiki/faq/
  • System configuration block 0x70001 appears to be corrupted. Please attempt the steps outlined in our FAQ https://citra-emu.org/wiki/faq/
  • System configuration block 0xB0000 appears to be corrupted. Please attempt the steps outlined in our FAQ https://citra-emu.org/wiki/faq/