Pokémon Sun Grey Screen

When i open the game it only shows that grey screen, i still hear the sound effects from the music and from moving around the language selection

System Information

  • Operating System: Windows 7 Home Basic 64 Bits
  • CPU: Intel® Core™ i5-3230M CPU @ 2.60 GHz 2.60GHz
  • GPU: Intel® HD Graphics 4000
  • Citra Version Citra Canary 1492
  • Game: Pokémon Sun

Icitra_log.txt (28.4 KB)

System Information for Support

Client Version                                Canary 1492 HEAD-33f2c8b
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 4000
OpenGL Version                                3.3.0
GPU Driver Version                            10.18.10.3304
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.