Pokemon Sun Intro Crash

#1

Issue:
Game crashes at introduction after rockruff. but then I can still hear the bgm playing and the game is still going on. but the screen froze.

System Information

  • Operating System: 64 bit Operating System
  • CPU: i3-6006U CPU @ 2.00GHz
  • GPU:
  • Citra Version (found in title bar):
  • Game: Pokemon Sun
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (25.5 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

System Information for Support

Client Version                                Nightly 1219 HEAD-acaca41
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 520
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [ ]
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#3

This is a known issue affecting several older, shoddier GPU’s with poor OpenGL support. Disable hardware shaders.