Pokemon Sun Not Strarting/Grey Screen

Issue:
Hey guys I’m having trouble starting up my pokemon sun on Citra. It was working perfectly fine until I downloaded Citra-qtav to use the qr function. I’m a noob when it come to things like this but i was able to copy the save data from Citra Canary so i can play from the same save state. But when i Saved and closed in Citra-qtav to play regularly on Canary i got a double grey screen instead of the game starting up. Let me know if you need more detail than this, I’ll try to be as helpful as I can. dont wanna lose my mons >w<

System Information

  • Operating System: Windows 10 Pro 64-bit
  • CPU: Intel Core i7-6650U
  • GPU: Intel Iris Graphics 540
  • Citra Version (found in title bar): Citra Canary 1458
  • Game: Pokemon sun
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (17.8 KB)

System Information for Support

Client Version                                Canary 1458 HEAD-07a39d4
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) Iris(R) Graphics 540
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

I enabled the accurate multiplication but nothing changed

disable ‘Enable Hardware Shader’ before launching your game.

in my pokémon sun a bug occurs after some teacher phrases