Issue:
I can start up citra easily and start the game and get through the opening cutscene (I can get through the personality test) but when it shows all the pokemon you can choose from it just freezes. It always happens in the same place too or around that time. Any help?
System Information
- Operating System: Microsoft Windows 10 Home (64-bit)
- CPU: Intel® Core™ i3-4010U CPU @ 1.70GHz
- GPU: Intel® HD Graphics Family
- Citra Version (found in title bar): Citra Canary 2205
- Game: Pokemon Super Mystery Dungeon
- Screenshot of Issue (include the full Citra window including titlebar):
this is where it freezes
Diagnostic Log
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System Information for Support
Client Version Canary 2205 HEAD-21ce2b4
Operating System Windows 10 (10.0)
CPU Intel(R) Core(TM) i3-4010U CPU @ 1.70GHz | AVX2 | FMA
Graphics API OpenGL 3.3.0
Graphics Renderer Intel(R) HD Graphics 4400
GPU Driver Version 20.19.15.4642
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [ ]
Shader JIT [x]
System Region -1
Shader Disk Cache [x]
Here’s some issues I found with your log that might help.
- You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
- Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
I’ve updated my driver but it still freezes at that same spot. Also enabling accurate multiplication just makes it crash faster.
System Information for Support
Client Version Canary 2205 HEAD-21ce2b4
Operating System Windows 10 (10.0)
CPU Intel(R) Core(TM) i3-4010U CPU @ 1.70GHz | AVX2 | FMA
Graphics API OpenGL 3.3.0
Graphics Renderer Intel(R) HD Graphics 4400
GPU Driver Version 20.19.15.4642
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [ ]
Shader JIT [x]
System Region -1
Shader Disk Cache [x]
Here’s some issues I found with your log that might help.
- You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
- Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
System Information for Support
Client Version Canary 2205 HEAD-21ce2b4
Operating System Windows 10 (10.0)
CPU Intel(R) Core(TM) i3-4010U CPU @ 1.70GHz | AVX2 | FMA
Graphics API OpenGL 3.3.0
Graphics Renderer Intel(R) HD Graphics 4400
GPU Driver Version 20.19.15.5171
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [ ]
Shader JIT [x]
System Region -1
Shader Disk Cache [x]
Here’s some issues I found with your log that might help.
- You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
- Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
- The CPU Clock percentage is not 100%. You may experience unexpected game speed.
System Information for Support
Client Version Canary 2205 HEAD-21ce2b4
Operating System Windows 10 (10.0)
CPU Intel(R) Core(TM) i3-4010U CPU @ 1.70GHz | AVX2 | FMA
Graphics API OpenGL 3.3.0
Graphics Renderer Intel(R) HD Graphics 4400
GPU Driver Version 20.19.15.5171
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [x]
Shader JIT [x]
System Region -1
Shader Disk Cache [x]
Here’s some issues I found with your log that might help.
- You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
System Information for Support
Client Version Canary 2205 HEAD-21ce2b4
Operating System Windows 10 (10.0)
CPU Intel(R) Core(TM) i3-4010U CPU @ 1.70GHz | AVX2 | FMA
Graphics API OpenGL 3.3.0
Graphics Renderer Intel(R) HD Graphics 4400
GPU Driver Version 20.19.15.5171
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [x]
Shader JIT [x]
System Region -1
Shader Disk Cache [x]
Here’s some issues I found with your log that might help.
- You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
