Pokemon Sword and Shild Controller Settings

Hi, I’m testing the new Pokemon games, but after the presentation and arrived at my character’s house, I press any button on the controller and it doesn’t pop up from the screen of my character sitting in the chair.
What are the controller settings to make it respond?

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That’s a softlock, any cutscene will trigger them. We have no fix at the moment.
Users have been sharing saves to get past each scene.

If I could I would send the rescue, but I can’t get there because it stops there.